NEW ZEALAND SHIPPING:

We offer free standard shipping on all New Zealand orders over $100.

Standard NZ tracked delivery: $9.00

Rural NZ tracked deliver: $14.00

Rest of the World. Please email us for a quote if you would like to order from us.

All orders are sent using a tracked courier service. Delivery usually takes 3-5 business days after your order has been made and dispatched. 

Please note that delivery timeframes are estimated and may vary depending on your location and courier delays. 

If you have any special delivery instructions (such as where you'd like your parcel left), please include these in the order notes at checkout. 

All orders are packaged with care to ensure they get to you safe and sound.

Our shipping rates are subject to change without notice.

We do not currently ship to PO.Boxes

Yes absolutely .You'll see during checkout that 'LOCAL WHANGAPARAOA PICK UP' is an option - go for gold! Once your order is ready for pick up, you'll receive an email from us with our location, pick up times etc.

We endeavour to get your order out to you within 5 business days but please allow up to 10 during peak seasons. This does not include shipping time. 

Once your order is complete and shipped, you will receive a shipping confirmation email.

We do not currently offer a "Rush order service", however if you need an item within a certain time frame, please email us prior to putting your order in for our latest production times. 

We ship New Zealand wide via NZ Post. Estimated delivery time is 3-5 working days. Rural delivery will take a little longer.

Depending on where your current order is in production, we can certainly try our best! Flick us an email to ask :)

We are so sorry to hear this! We try our best to package your orders as carefully and thoughtfully as possible. But unfortunately sometimes accidents can happen in transit.

If your parcel has arrived to you broken or damaged, please contact us at hello@littleandloyal.co.nz within 48 hours of delivery with your order number and photos of the damaged goods. We will get a replacement underway for you and seek compensation from our courier.

We understand how annoying it is when you're expecting a parcel and it's gone walkabout.

Our first recommendation is to give NZ Post customer service a call. They will be able to take a closer look at the tracking in the first instance.

Secondly, please contact us at hello@littleandloyal.co.nz with your order number and any additional information NZ Post has given you. We will then log an online claim to help things along to get a resolution. Please note, we will only get a replacement order underway for you once NZ Post has confirmed your parcel has been lost, and we are able to seek compensation.