You never know until you ask! Feel free to contact us with any questions you may have.

All of our products are made to order based on the options you select at checkout (including size, colour, name, or design). For this reason, we are unable to accept returns or exchanges for incorrect selections made by the customer.

Customers are responsible for reviewing all details carefully before completing their purchase. If an incorrect option is selected, a replacement item may be purchased at the customer’s expense. Or if you email us straight away with you mistake we can do our best to fix this before your order is made.

We stand by our work. If an error has been made by us (such as printing the incorrect name, size, or colour). We will remake the item or issue a refund at no cost to the customer.

Please see our current Returns, Refunds and Exchange Policy for full details.

At this stage we do not offer gift wrap, however your parcel will come wrapped in white tissue, and as part of our commitment to be sustainable, we only send invoices via email so your recipient won't receive the invoice in the package.